Terms of Service
These terms are the agreement between you and The 814 Project, LLC for your use of Meet Riley. Please read them - by using the Service, you agree to them.
Riley is an automated AI service that supports your well-being; it does not provide medical, psychiatric, or emergency care. Riley is software, not a licensed professional, and using it does not create a doctor-patient, therapist-client, or similar relationship. In an emergency, call 911. If you are in crisis, call or text 988 (Suicide & Crisis Lifeline).
- Agreement to these terms
- Eligibility
- What Riley is - and is not
- Your account
- Acceptable use
- Subscriptions, programs & billing
- Content and intellectual property
- Third-party services
- Disclaimers
- Limitation of liability
- Indemnification
- Termination
- Governing law & disputes
- Changes to these terms
- Contact us
1. Agreement to these terms
Meet Riley ("Riley," "we," "us") is a product of The 814 Project, LLC (d/b/a Riley). These Terms of Service (the "Terms") govern your access to and use of our website and app at meetriley.us and its subdomains (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.
2. Eligibility
You must be at least 18 years old to use the Service. By using it, you represent that you are 18 or older and able to enter into this agreement.
3. What Riley is - and is not
Riley is an automated AI service - a wellness and personal-growth companion powered by artificial intelligence, shaped by someone who has lived this. Its responses are generated by a large language model, not written or reviewed by a human in real time. It offers support, structure, reflection, and encouragement for goals like sobriety, movement, nutrition, and emotional well-being.
Riley is not a medical device or a healthcare, mental-health, or crisis service, and it is not a therapist, doctor, or other licensed professional. It does not diagnose, treat, or prevent any condition, and its guidance is not medical, psychological, legal, or financial advice. Always seek the advice of a qualified professional for those needs, and never disregard professional advice because of something Riley said. Your reliance on the Service is at your own discretion and risk.
Your Clarity score is an automated wellbeing signal generated from your check-ins to help you reflect on your own progress over time. It is not a clinical or diagnostic health measurement.
4. Your account
- You sign in through Google. You are responsible for keeping your account secure and for activity under it.
- You agree to provide accurate information and to keep it current.
- Notify us promptly if you suspect unauthorized use of your account.
5. Acceptable use
You agree not to:
- Use the Service for anything unlawful, harmful, or that infringes others' rights.
- Attempt to disrupt, reverse engineer, scrape, or gain unauthorized access to the Service or its systems.
- Use the Service to build a competing product, or resell or exploit it without our permission.
- Impersonate others or misrepresent your identity, or upload malicious code.
6. Subscriptions, programs & billing
The Service offers a free tier and paid options, including subscription plans and individual programs. Current plans, features, and prices are shown in the app and at checkout.
- Payment - paid plans are processed by our payment processor. By subscribing, you authorize us to charge your chosen payment method.
- Renewal - subscriptions renew automatically for the same period until you cancel. You can cancel anytime; cancellation takes effect at the end of the current billing period.
- One-time purchases - individual programs are charged once at the price shown.
- Changes - we may change prices or plans prospectively; changes won't affect the period you've already paid for.
- Refunds - subscriptions carry a 30-day money-back guarantee: email us within 30 days of your original purchase and we'll refund that first payment in full. After 30 days you can cancel anytime and billing stops immediately, but payments already made are not refunded. Individual programs and the Self-Guided Bundle are instant-delivery content and are not refundable. Nothing here limits refund rights you have by law.
7. Content and intellectual property
The Service, including its software, design, text, and the Riley name and marks, is owned by The 814 Project, LLC and protected by law. We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service for your own personal, non-commercial use.
Your content - the entries, messages, and inputs you provide remain yours. You grant us a limited license to store, process, and use them solely to operate and improve the Service and to provide it to you, as described in our Privacy Policy.
8. Third-party services
The Service relies on third parties (for example, AI, authentication, analytics, payment, email, and hosting providers). We are not responsible for third-party services, and your use of them may be subject to their own terms.
9. Disclaimers
The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that its guidance will produce any particular result.
10. Limitation of liability
To the fullest extent permitted by law, The 814 Project, LLC and its owners, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the claim or one hundred U.S. dollars (USD $100). Some jurisdictions do not allow certain limitations, so some of these may not apply to you.
11. Indemnification
You agree to indemnify and hold harmless The 814 Project, LLC from claims, damages, and expenses (including reasonable legal fees) arising out of your misuse of the Service or your violation of these Terms or applicable law.
12. Termination
You may stop using the Service and delete your account at any time from your settings. We may suspend or terminate your access if you violate these Terms or to protect the Service or others. Provisions that by their nature should survive termination - such as intellectual property, disclaimers, and limitations of liability - will survive.
13. Governing law & disputes
These Terms are governed by the laws of the State of Montana, United States, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Montana will have jurisdiction over any dispute that is not otherwise resolved, and you consent to venue there. Nothing here limits any rights you cannot waive under the law that applies to you.
14. Changes to these terms
We may update these Terms from time to time. When changes are material, we will update the "Last updated" date and, where appropriate, notify you in the app. Your continued use of the Service after an update means you accept the revised Terms.
15. Contact us
Questions about these Terms? Reach us at:
The 814 Project, LLC d/b/a Riley
Email: support@meetriley.us